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Pasted as text by ZANSWER ( 17 years ago )
From: iTunes Store <[email protected]>
Subject: Re: My account been disabled; Follow-up: 74933153 
Date: May 29, 2009 06:47:41 AM YEKST
To: &ETH;&nbsp;&ETH;&frac34;&ETH;&frac14;&ETH;&deg;&ETH;&frac12; &ETH;Ÿ&ETH;&frac34;&ETH;&raquo;&Ntilde;ƒ&Ntilde;…&ETH;&cedil;&ETH;&frac12;  

Hello Roman, 

Hi. I am sorry for any confusion this has caused, and I have reenabled your account. Your Store Credit was removed because the certificates you've redeemed were fraudulent and the legitimacy of iTunes accounts and gift certificates that are sold through internet auction sites, or other websites which are not authorized Apple retailers, cannot be verified by Apple. Since you've  purchased the gift certificates from a third party,  you may wish to dispute the charges for the gift certificates with the seller.   

Thank you for your patience Apple appreciates your business . 

Sincerely, 

Jernise 
iTunes Store Customer Support Tier 2 

Please Note: I work Tue-Sat, 9:30-6:30 

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated. 

Hello Angela,

Thank you for your fast responce. It would be great, I'm realy like   
iTunes Store. 

28.05.2009, &ETH;&sup2; 2:20, iTunes Store <[email protected]> &ETH;&frac12;&ETH;&deg;&ETH;&iquest;&ETH;&cedil;&Ntilde;&ETH;&deg;&ETH;&raquo; 
(&ETH;&deg;): 

> Hello Roman, 
> 
> I understand that your iTunes Store account has been disabled and   
> you would like to know why, so you can start purchasing again. I   
> know how eager you must be to resolve this issue. My name is Angela   
> and I will try to provide as much information as I can to help you   
> resolve this issue. 
> 
> Finding a solution for you is important to me, so I have requested   
> assistance with the issue you reported. You will receive an email   
> after the matter has been investigated and further information is   
> available. 
> 
> Thank you for your patience. Apple wants your iTunes experience to   
> be as enjoyable as possible. 
> 
> Sincerely, 
> 
> Angela 
> iTunes Store Customer Support 
> Please Note: Wednesday May 26th 12:30 pm to 9:00 pm and Thursday May   
> 27th 8:00 am to 4:30 pm. 
> 
> Thank you for allowing me the opportunity to assist you. You may   
> receive an AppleCare survey email; any feedback you provide would be   
> greatly appreciated. 
> 
> Dear Apple, 
> 
> I have restocked my account few days ago. Then i have buy some apps.   
> Today I try to buy an app and iTunes says to me &acirc;€œYou cannot buy beca 
> use your account has been disabled&acirc;€. 
> Can you help me? I realy need my account.

 

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